|
Num.
|
Title
|
Description
|
|
1
|
Settlement of subscribers of electricity
distribution companies
|
Using this service, subscribers can register
and track their out-of-period bills
|
|
2
|
Debt settlement of electricity distribution
companies
|
Customers can apply for debt settlement of
their electricity branches in absentia
|
|
3
|
Change tariff or normal branch tariff option
|
Modify the energy cost calculation code based
on the type of consumption
|
|
4
|
Issuance of end-of-period bill for
subscribers of power distribution companies
|
Subscribers can receive their latest bill
payment information using this service
|
|
5
|
Request to check the bills of the subscribers
of the electricity distribution companies
|
Subscribers can register their request in
absentia in order to check the invoice, so that the items can be checked for
the correctness or incorrectness of the issued invoice, and if the request is
received, the bill will be corrected
|
|
6
|
Provide records of consumption and payment of
subscribers of power distribution companies
|
Subscribers can view their usage records and
bills using this service
|
|
7
|
Provide cumulative electricity bills for
organizations and departments
|
With this service, subscribers of departments
and organizations can register the bill ID related to their subscriptions and
receive the aggregated invoice of the announced subscriptions
|
|
8
|
Customers' Self-reporting of Electricity
Consumption
|
This service enables customers including
residential, general, agricultural, industrial and others (commercial) to
report their electricity consumption by themselves (due to different reasons
such as absence of the residents during the meter reading days), calculate
their bills, finally receive the bill, and pay ID. Note: Received
bills based on customers’ self-report is an "on-account bill" and
is not considered as full payment.
|
|
9
|
Extension of amperage tariff for power
distribution companies
|
By this service, if the electricity supply
place has a long-term tariff and its term has expired, the subscriber can
extend the tariff by providing the necessary documents and permits
|
|
10
|
Investigate reports of unauthorized use of
electricity
|
By this service, if a person observes the
unauthorized use of electricity somewhere (in various ways), she can send her
report to the distribution company so that the necessary investigations and
prevention of unauthorized use by the electricity distribution
|
|
11
|
Request for relocation of internal equipment
for measuring the branch of the subscribers of power distribution companies
|
Request for relocation of internal equipment
for measuring the branch of the subscribers of power distribution companies
|
|
12
|
Request for re-installation of the branch of
the electricity distribution companies
|
Subscribers can request the reinstallation of
the amp branch in absentia. It should be noted that this service is not
defined for other subscribers
|
|
13
|
Request for temporary collection of branches
of electricity distribution companies
|
With this service, subscribers can, if
necessary, register their request to temporarily collect their amp branch
|
|
14
|
Permanent collection of branches of
electricity distribution companies
|
With this service, subscribers can, if
necessary, register their ampere branch by collecting a request
|
|
15
|
Request for information correction by power
distribution companies
|
Request information correction
|
|
16
|
Correcting the names of the subscribers of
electricity distribution companies
|
With this service, if there is a misspelling
in the name and surname of the subscriber, subscribers can correct their
subscription name
|
|
17
|
Change of subscribers' names (change of
ownership of the branch) of electricity distribution companies
|
With this service, in case of change of
ownership, subscribers can change the name of their subscription
|
|
18
|
Testing and Replacing Electricity
Meters
|
According to this service, customers can
request for testing their electricity meters and in case of failure, the
meter will be replaced
|
|
19
|
Modification of the branch
service of the electricity distribution companies
|
With this service, subscribers whose service
cable, meter, fuse, limiter and other branch accessories are defective for
reasons such as demolition, renovation, etc. and need to repair the branch,
can apply for registration
|
|
20
|
Request for temporary
interruption of the branch of the electricity distribution companies
|
In cases where the subscriber needs to
temporarily terminate the branch, he can register his request through this
service
|
|
21
|
Request for reconnection of the electricity distribution companies
|
To re-establish a power outage in a
place where there used to be a power outage and for some reason temporarily
disconnected the subscriber or electricity user can request reconnection of
the branch through this service
|
|
22
|
Modify the Subscriber's mobile
phone number for electricity subscription of power distribution companies
|
With
this service, subscribers can register or modify their subscription mobile
number to send electricity bills and other messages to the power distribution
company
|
|
23
|
Increasing the branching
amperage of the subscribers of power distribution companies
|
With
this service, subscribers who request to increase the power of their
subscription, can act in absentia
|
|
24
|
Reducing amperage of branch of
customers of power distribution companies
|
Whenever
the customer, due to the reduction of electricity consuming appliances or for
other reasons, demands less use of electricity, she can request a reduction
in amperage through this service
|
|
25
|
Establishment of amp branch by
power distribution companies
|
With
this service, applicants can apply for the purchase of amp branch in absentia
|
|
26
|
Separation or merger of subsidiaries
of electricity distribution companies
|
With
this service, subscribers can separate one of their branches into several
branches or merge their several branches into one branch in absentia
|
|
27
|
Temporary reduction of
branching amperage of subscribers of power distribution companies
|
With
this service, industrial subscribers can temporarily reduce their contract
power (change contract power) up to six times in a row for 9 years
|
|
28
|
Damage repair logged to the
electricity network
|
In case
of damage to the electricity network in an accident caused by the actions of
the people, through this service, the people can register the damaged case,
image the place of the damage and fix it
|
|
29
|
Investigate theft reports of
electrical appliances
|
By this
service, if electrical appliances such as cables, etc. have been stolen,
subscribers and individuals can inform the electricity distribution company
so that the necessary checks can be made as soon as possible and the problem
can be solved
|
|
30
|
Eliminate electricity power
privacy
|
With
this service, all subscribers who request the relocation of equipment or
whose property is located in the area of power lines can apply for the
removal of the area to change the scope of the line
|
|
31
|
Request risk releasing from
hazardous electrical installations
|
This
service records the report of hazardous facilities and the relevant workflow
to address and eliminate it and announce the result. Refers to such things as
broken or tilted electricity network poles, open doors of electrical panels
or substations, proximity of wired networks to buildings, lubrication of
transformers, etc. are dangerous installations
|
|
32
|
Installation of solar generator
for electricity subscribers (for applicants less than 200 kW)
|
With
this service, subscribers can prepare and install solar generators
|
|
33
|
Provide solar generator bill
for electricity subscribers (for applicants less than 200 kW)
|
With
this service, subscribers can receive the bill of solar generators
|
|
34
|
Submitting a report on the
delivered energy generator of solar subscribers (especially for applicants
less than 200 kW)
|
With
this service, subscribers can refer to Mehrsan system to use electronic
services such as registering new power plant applications, production
reports, diagrams, relocation requests, transfer ownership requests and
access to the list of contractors
|
|
35
|
Temporary blackout at the
request of the applicant
|
Through
this service, contractors or other organizations for various activities such
as network repairs and other services can submit a request to the power
distribution company to shut down the power network
|
|
36
|
Submit reports of power outages
|
Through
this service, reports of planned and accidental power outages can be received
|
|
37
|
Request to fix power outages
|
In this
service, the request to eliminate the power outage is registered by the
subscriber and after the relevant process and troubleshooting, the subscriber
is electrified
|
|
38
|
Request to fix the Power Grid
Voltage Problem
|
Through
this service, reports of planned and accidental power outages can be received
|
|
39
|
Fixed the problem of street
lighting
|
Through
this service, the request related to the problems related to the problems in
the lighting of the street lights is registered and followed by the people
and the problem is solved by the relevant unit
|
|
40
|
Provide a list of authorized
suppliers of goods related to the electricity industry
|
Through
this service, suppliers of goods that have been approved by the electricity
distribution company and whose goods meet the standards of the electricity
distribution company, will be visible
|
|
41
|
Provide a list of approved
contractors in the field of electricity
|
This
service provides a list of contractors in the field of electricity that are
approved by the electricity distribution company
|
|
42
|
Provide instructions and plans
for the construction of electrical equipment and panels
|
Through
this service, instructions and plans for manufacturing electrical equipment
and panels are provided to manufacturers
|
|
43
|
Cultivation of electricity
consumption management
|
In this
service, solutions, articles and researches on electricity consumption
management are presented according to the consumers' use
|
|
44
|
Peak load control of power
consumption
|
In this
service, industrial, agricultural, office, commercial and power-generator
consumers can view consumption management plans during peak hours and receive
energy cost discounts by registering and contributing in the plan
|
|
45
|
Determining the energy rating
of office buildings
|
Using
this service, departments and organizations can register their request to
determine the energy rating of their office buildings so that the necessary
studies can be performed by the relevant experts and the rating can be
provided to them
|