West Azerbaijan  Electricity Distribution Company
October 7, 2022
English /
Categories
E-Services
West Azarbaijan Electricity Power Distribution Company Electronic Services
 

 

Num.

Title

Description

1

Settlement of subscribers of electricity distribution companies

Using this service, subscribers can register and track their out-of-period bills

2

Debt settlement of electricity distribution companies

Customers can apply for debt settlement of their electricity branches in absentia

3

Change tariff or normal branch tariff option

Modify the energy cost calculation code based on the type of consumption

4

Issuance of end-of-period bill for subscribers of power distribution companies

Subscribers can receive their latest bill payment information using this service

5

Request to check the bills of the subscribers of the electricity distribution companies

Subscribers can register their request in absentia in order to check the invoice, so that the items can be checked for the correctness or incorrectness of the issued invoice, and if the request is received, the bill will be corrected

6

Provide records of consumption and payment of subscribers of power distribution companies

Subscribers can view their usage records and bills using this service

7

Provide cumulative electricity bills for organizations and departments

With this service, subscribers of departments and organizations can register the bill ID related to their subscriptions and receive the aggregated invoice of the announced subscriptions

8

Customers' Self-reporting of Electricity Consumption

This service enables customers including residential, general, agricultural, industrial and others (commercial) to report their electricity consumption by themselves (due to different reasons such as absence of the residents during the meter reading days), calculate their bills, finally receive the bill, and pay ID. Note: Received bills based on customers’ self-report is an "on-account bill" and is not considered as full payment.

9

Extension of amperage tariff for power distribution companies

By this service, if the electricity supply place has a long-term tariff and its term has expired, the subscriber can extend the tariff by providing the necessary documents and permits

10

Investigate reports of unauthorized use of electricity

By this service, if a person observes the unauthorized use of electricity somewhere (in various ways), she can send her report to the distribution company so that the necessary investigations and prevention of unauthorized use by the electricity distribution

11

Request for relocation of internal equipment for measuring the branch of the subscribers of power distribution companies

Request for relocation of internal equipment for measuring the branch of the subscribers of power distribution companies

12

Request for re-installation of the branch of the electricity distribution companies

Subscribers can request the reinstallation of the amp branch in absentia. It should be noted that this service is not defined for other subscribers

13

Request for temporary collection of branches of electricity distribution companies

With this service, subscribers can, if necessary, register their request to temporarily collect their amp branch

14

Permanent collection of branches of electricity distribution companies

With this service, subscribers can, if necessary, register their ampere branch by collecting a request

15

Request for information correction by power distribution companies

Request information correction

16

Correcting the names of the subscribers of electricity distribution companies

With this service, if there is a misspelling in the name and surname of the subscriber, subscribers can correct their subscription name

17

Change of subscribers' names (change of ownership of the branch) of electricity distribution companies

With this service, in case of change of ownership, subscribers can change the name of their subscription

18

Testing and Replacing Electricity Meters

According to this service, customers can request for testing their electricity meters and in case of failure, the meter will be replaced

19

Modification of the branch service of the electricity distribution companies

With this service, subscribers whose service cable, meter, fuse, limiter and other branch accessories are defective for reasons such as demolition, renovation, etc. and need to repair the branch, can apply for registration

20

Request for temporary interruption of the branch of the electricity distribution companies

In cases where the subscriber needs to temporarily terminate the branch, he can register his request through this service

21

Request for reconnection  of the electricity distribution companies

 To re-establish a power outage in a place where there used to be a power outage and for some reason temporarily disconnected the subscriber or electricity user can request reconnection of the branch through this service

22

Modify the Subscriber's mobile phone number for electricity subscription of power distribution companies

With this service, subscribers can register or modify their subscription mobile number to send electricity bills and other messages to the power distribution company

23

Increasing the branching amperage of the subscribers of power distribution companies

With this service, subscribers who request to increase the power of their subscription, can act in absentia

24

Reducing amperage of branch of customers of power distribution companies

Whenever the customer, due to the reduction of electricity consuming appliances or for other reasons, demands less use of electricity, she can request a reduction in amperage through this service

25

Establishment of amp branch by power distribution companies

With this service, applicants can apply for the purchase of amp branch in absentia

26

Separation or merger of subsidiaries of electricity distribution companies

With this service, subscribers can separate one of their branches into several branches or merge their several branches into one branch in absentia

27

Temporary reduction of branching amperage of subscribers of power distribution companies

With this service, industrial subscribers can temporarily reduce their contract power (change contract power) up to six times in a row for 9 years

28

Damage repair logged to the electricity network

In case of damage to the electricity network in an accident caused by the actions of the people, through this service, the people can register the damaged case, image the place of the damage and fix it

29

Investigate theft reports of electrical appliances

By this service, if electrical appliances such as cables, etc. have been stolen, subscribers and individuals can inform the electricity distribution company so that the necessary checks can be made as soon as possible and the problem can be solved

30

Eliminate electricity power privacy

With this service, all subscribers who request the relocation of equipment or whose property is located in the area of power lines can apply for the removal of the area to change the scope of the line

31

Request risk releasing from hazardous electrical installations

This service records the report of hazardous facilities and the relevant workflow to address and eliminate it and announce the result. Refers to such things as broken or tilted electricity network poles, open doors of electrical panels or substations, proximity of wired networks to buildings, lubrication of transformers, etc. are dangerous installations

32

Installation of solar generator for electricity subscribers (for applicants less than 200 kW)

With this service, subscribers can prepare and install solar generators

33

Provide solar generator bill for electricity subscribers (for applicants less than 200 kW)

With this service, subscribers can receive the bill of solar generators

34

Submitting a report on the delivered energy generator of solar subscribers (especially for applicants less than 200 kW)

With this service, subscribers can refer to Mehrsan system to use electronic services such as registering new power plant applications, production reports, diagrams, relocation requests, transfer ownership requests and access to the list of contractors

35

Temporary blackout at the request of the applicant

Through this service, contractors or other organizations for various activities such as network repairs and other services can submit a request to the power distribution company to shut down the power network

36

Submit reports of power outages

Through this service, reports of planned and accidental power outages can be received

37

Request to fix power outages

In this service, the request to eliminate the power outage is registered by the subscriber and after the relevant process and troubleshooting, the subscriber is electrified

38

Request to fix the Power Grid Voltage Problem

Through this service, reports of planned and accidental power outages can be received

39

Fixed the problem of street lighting

Through this service, the request related to the problems related to the problems in the lighting of the street lights is registered and followed by the people and the problem is solved by the relevant unit

40

Provide a list of authorized suppliers of goods related to the electricity industry

Through this service, suppliers of goods that have been approved by the electricity distribution company and whose goods meet the standards of the electricity distribution company, will be visible

41

Provide a list of approved contractors in the field of electricity

This service provides a list of contractors in the field of electricity that are approved by the electricity distribution company

42

Provide instructions and plans for the construction of electrical equipment and panels

Through this service, instructions and plans for manufacturing electrical equipment and panels are provided to manufacturers

43

Cultivation of electricity consumption management

In this service, solutions, articles and researches on electricity consumption management are presented according to the consumers' use

44

Peak load control of power consumption

In this service, industrial, agricultural, office, commercial and power-generator consumers can view consumption management plans during peak hours and receive energy cost discounts by registering and contributing in the plan

45

Determining the energy rating of office buildings

Using this service, departments and organizations can register their request to determine the energy rating of their office buildings so that the necessary studies can be performed by the relevant experts and the rating can be provided to them

 

 

 

 
Date:
2022/05/23
Review:
151
Address: Artesh Blvd, Urmia, Iran
ZIP code : 57156- 53114
Phone Number: +98 44 3110 4500
Fax: +98 44 33469133
All Rights Reserved by West Azerbaijan Electricity Power Distribution Company.
Powered by DorsaPortal